🚀 Mini PC, Mega Power – Dominate Work & Play in Style!
The GEEKOM IT12 Mini PC packs a 12th Gen Intel i9-12900HK processor with 14 cores and 20 threads, turbo boosting up to 5GHz, paired with 32GB DDR4 RAM and a 1TB PCIe Gen4 SSD for ultra-fast performance. It supports quad displays up to 8K resolution, features cutting-edge WiFi 6E, Bluetooth 5.2, and 2.5Gbps Ethernet for lightning-fast connectivity. Preloaded with Windows 11 Pro, this compact powerhouse is designed for professionals and gamers craving top-tier speed and multitasking in a sleek mini desktop.
| Screen Resolution | 7680 x 4320 |
| Max Screen Resolution | 7680 x 4320 Pixels |
| Processor | 5 core_i9 |
| RAM | 32 GB DDR4 |
| Memory Speed | 3.2E+3 MHz |
| Hard Drive | 1 TB SSD |
| Graphics Coprocessor | Intel Iris Xe Graphics |
| Chipset Brand | Intel |
| Card Description | Integrated |
| Graphics Card Ram Size | 32 GB |
| Wireless Type | Bluetooth |
| Number of USB 2.0 Ports | 1 |
| Number of USB 3.0 Ports | 3 |
| Brand | GEEKOM |
| Series | Mini IT12 |
| Item model number | GEEKOM Mini IT12 |
| Hardware Platform | PC |
| Operating System | Windows 11 Pro |
| Item Weight | 3.76 pounds |
| Product Dimensions | 4.6 x 4.4 x 1.9 inches |
| Item Dimensions LxWxH | 4.6 x 4.4 x 1.9 inches |
| Color | Blue |
| Processor Brand | Intel |
| Number of Processors | 14 |
| Computer Memory Type | DDR4 SDRAM |
| Flash Memory Size | 8 GB |
| Hard Drive Interface | Solid State |
J**Y
Great alternative to desktop computer
This is a great little computer. Nothing fancy but I hooked it to my TV and use it as the monitor. Add in a wireless keyboard and mouse. Very quiet and fast.
D**S
Love this computer.
I have had this computer running for at least a month and it just keeps on ticking. I couldn't ask for anything more, it's quiet and top of the line. One thing I really like is it mounts on the back of the monitor and the mount was included.
A**Y
The PC only lasted a month, but the customer service is good.
I received this mini PC on August 1st. By September 1st, it wouldn't even turn on. It's just beyond Amazon's return window. I'm testing the waters on Geekom's customer service, I'll update the review if something happens.UPDATE:I did reach out to Geekom's customer service. At first, they couldn't find the order, even when providing the order number. They were able to find it once I sent a screenshot of the order from Amazon. They asked me to ship the broken PC, and once they received it, they would send a new one. I had to package up the old one and provide a tracking number (they wanted a copy of the shipping receipt inside the package). Once they received it, they would send another, no questions asked.I sent the package and emailed a copy of the receipt and the tracking number to the customer service contact (Shirley). To my surprise, they refunded the full shipping costs the next day. A few days later, I received an update saying that they have shipped a new PC out, and I should receive it in the next few days (with UPS tracking number included).I received the replacement machine on September 30th. (To be fair, I left town for a week in the middle of the month. I probably could have received the new one sooner if I hadn't had to travel)
A**R
Great Mini. Geekom Best on the Market
The whole line of Geekom are the best ones to purchase. Had zero problems with going to24H2. Great USB 4 and USB gen 2.
T**H
Performances
This mini PC pricing is super and performance high end video photo editing with the latest Photoshop softwares
A**X
Shirley Li, great support
great product and support was great when i finally got to "Shirley"bought second unit
J**N
Died in 45 days... support unresponsive
I LOVED this miniPC for the first 44 days... screamin' fast and lots of ports! On the 45th day, I woke up to a completely dead PC (no lights on, nobody home). I contacted Geekom support via their chat app and was told they would send out a replacement immediately, and that I would get a confirmation email from Amazon within 24 hours... that was 4 days ago, and when I called their support phone number just now, I got a "there are no support agents to take your call, leave a message" response.I can no longer recommend this system (or this company.)UPDATE (10/25/24): Geekom issued a full refund yesterday upon receipt of my UPS tracking number proving that I had shipped the dead unit back to them. I realize that even brand new items can go bad, but I use this in a business (IT support) environment and can't afford to be without a primary computer for over a week. Had his been a home computer where I could just check email and surf the web on my phone while waiting for a replacement, it wouldn't have been a big deal. As I said in the inital paragraph, I was thrilled with getting so much power for such a small price, but due to the need for immediate tech support and product replacment in a crisis, I had to go with an HP mini PC (with about the same specs) for twice the price. It's possible this was a fluke and not the norm, but I couldn't take that chance again.
C**2
EDITED Review -- 4 stars for a good resolution.
EDITED REVIEW -- My experience did not start off well but it ended well. A few things about their customer service -- it does take them some time to respond. The first outreach by me -- it took several days for them to respond. I am on EST and I would respond in the am and wouldn't get a response until sometime late night - after midnight my time. Their original responses to using their customer service link on their website didn't result in a quick response but as soon as I posted a one-star review -- I heard from them the next day. I will give them credit for paying attention. It took a few back and forth but they agreed to refund my entire purchase so all is good. We used it for a golf simulator -- it made it maybe 3 weeks and then started flashing gang signs and we were told to try to redo the Microsoft operating system - it turned out to be a total and utter piece of garbage.
Trustpilot
3 weeks ago
1 week ago
